Q: Why do I need to transfer my site? What does web site migration entail?
A: The website migration service available at WebDog Web Hosting is absolutely free and involves transferring all your website files, databases and emails from your current web hosting provider to your new web hosting account with us. We’ll also modify all the configuration settings needed for your sites to be fully functional on our leading–edge cloud hosting platform.Our techs are completely capable of transferring any kind of website. With years of experience in this field, they are well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom application with a lot of custom libraries is as easy as transferring a simple WordPress blog.
Q: Just how long will the website migration procedure take?
A: While we cannot give you an exact time window, because there are plenty of variables, including the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our best to migrate your web site within 48h, and in certain cases – within 24h (when the content is not very large).
Q: My privacy concerns me. What data do you need to have?
A: Yup. We’ll need the name of the website that you want us to move. We’ll also need a means to log into your current hosting account so that we can get the files pertaining to your web site.
Q: My current web hosting account has sensitive data inside. How can I rely on you?
Q: What about downtime? Will my site be offline?
A: Your site will continue to work exactly like it did before with your previous web hosting provider. Once we have finished the migration, your web site will be configured to work on our platform and we will ask you to preview it. If everything is working correctly, all you will have to do is update the NS records corresponding to your domain. Your site will be migrated to us with no downtime.
Q: Will my current web hosting provider find out that I’m leaving them?
A: While we transfer your web content, your web hosting provider won’t be aware of the migration at all. We will not get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–powered hosting platform given that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we’re unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.