Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Warranty

  • Our team of techs will do their best to respond to your service inquiries in about 1 hour. If, however, the problem you have encountered needs aid from the Administrators’ =Team,= we are going to address the ticket to the technician in charge and will submit a reply to tell you.

  • Top quality support service

  • Top–class Client Support Service

  • Our client help Department will be online for you 24x7x365 to to reply to all support demand tickets that you send to us. We offer client help for the software packages that are installed in advance on your server. These include our in–house produced Site Control Panel, the chosen Operating System along with the server admin panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Site Control Panel that comes completely free with the virtual server, you can easily find a useful Help zone, which includes all you should be informed on when running your internet sites and software packages. We have added a range of how to reports and video tutorials that show the basic site administration tasks in an understandable fashion.