An Easy–to–Navigate Help Section
In the Site Control Panel you will find an exhaustive Help Center section featuring numerous help articles and frequently asked questions. They are compiled by our support team of seasoned technicians. Just type in your question and our intelligent system will provide you with the most suitable answer.
For those who’d like to find out how to settle a regularly encountered issue by watching a how–to video, we have added a collection of video tutorials to our Site Control Panel. All the tutorials are brief and simple to grasp. They offer step–by–step demonstrations of various website administration procedures.
A 1–Hour Support Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a round–the–clock tech support service with a 60–minute support ticket response guarantee. Our team of accomplished techs will be online for you to attend to all the enquiries that you might possibly have. During non–peak hours, a reply will be supplied within just twenty minutes.