Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Site Control Panel you will find an exhaustive Help Center section featuring numerous help articles and frequently asked questions. They are compiled by our support team of seasoned technicians. Just type in your question and our intelligent system will provide you with the most suitable answer.

  • Top quality support service

  • Educational Videos

  • For those who’d like to find out how to settle a regularly encountered issue by watching a how–to video, we have added a collection of video tutorials to our Site Control Panel. All the tutorials are brief and simple to grasp. They offer step–by–step demonstrations of various website administration procedures.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock tech support service with a 60–minute support ticket response guarantee. Our team of accomplished techs will be online for you to attend to all the enquiries that you might possibly have. During non–peak hours, a reply will be supplied within just twenty minutes.