When your hosting supplier offers live chat support, you will be able to talk with a representative live and learn helpful information or get a problem resolved promptly. The advantage of using chat rather than calling to consult with a live person is that you will need just a computer with Internet connection, which means that you won't pay any charges if you are in another state or country. Furthermore, it'll be easier to copy and paste data for example domain names, usernames or error messages i.e. details which are sometimes hard to give to the other side on the phone. The live chat is also a faster way to contact your website hosting provider's support crew as compared to using a ticketing system. What's more, in case some trouble needs more time to be resolved, you can do something different while you wait for guidance on the live chat, so that you won't waste time - something that's impossible when you are on the phone.

Live Chat Support in Shared Hosting

As we acknowledge the fact that a lot of problems are easily resolved when you chat with a live person, we supply a live chat service for all our prospective and existing customers. Our chat is available every day and our support representatives will assist you with a wide range of questions and issues. In case you aren't our customer yet, you're able to learn more about our shared hosting plans and the web hosting environment in general to be certain that your sites will run effectively on our servers. If you already have an account and you've got some questions or you encounter any problems with any of our solutions, you will be able to get in touch with us through our live chat and we can supply you with the needed information or assist you to troubleshoot the problem. You'll have to open a support ticket for certain issues which require longer time or the help of a system administrator, but for numerous basic issues you'll get help on the spot.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is designed for all of our prospective and present clients. In case you're searching for a new web hosting account, you can chat in real time to one of our agents and receive more information about our Linux semi-dedicated hosting packages so as to pick the optimal package for your web sites. If you already own an account with us, we will be able to support you timely with billing, general and 1st level technicalmatters. Although in some instances you'll need to open a support ticket as there're problems that can't be resolved on the live chat, we will help you with various standard tasks, for instance setting up an email account in an email client or redirecting one domain to another. Thus, you will take advantage of prompt support and you'll save a long time.