Live Chat Support in Shared Hosting
As we acknowledge the fact that a lot of problems are easily resolved when you chat with a live person, we supply a live chat service for all our prospective and existing customers. Our chat is available every day and our support representatives will assist you with a wide range of questions and issues. In case you aren't our customer yet, you're able to learn more about our shared hosting plans and the web hosting environment in general to be certain that your sites will run effectively on our servers. If you already have an account and you've got some questions or you encounter any problems with any of our solutions, you will be able to get in touch with us through our live chat and we can supply you with the needed information or assist you to troubleshoot the problem. You'll have to open a support ticket for certain issues which require longer time or the help of a system administrator, but for numerous basic issues you'll get help on the spot.
Live Chat Support in Semi-dedicated Hosting
We provide a live chat service that is designed for all of our prospective and present clients. In case you're searching for a new web hosting account, you can chat in real time to one of our agents and receive more information about our Linux semi-dedicated hosting packages so as to pick the optimal package for your web sites. If you already own an account with us, we will be able to support you timely with billing, general and 1st level technicalmatters. Although in some instances you'll need to open a support ticket as there're problems that can't be resolved on the live chat, we will help you with various standard tasks, for instance setting up an email account in an email client or redirecting one domain to another. Thus, you will take advantage of prompt support and you'll save a long time.