A lot of people who begin using their first web hosting account, or change companies, frequently have questions concerning how certain things are executed or bump into predicaments when setting up different things like emails, site settings, etc. That is why, many providers have prepared documentation with the most popular questions and issues so as to help their clients receive information quickly and easily. Consequently, the help desk staff can dedicate more time to real problems that given customers may be experiencing, because the solution for the minor things will already be available on the web and clients can deal with them without getting in touch with the customer care team. Having exhaustive documentation is truly important, especially for new clients without any practical experience at all, because the hosting service entails loads of features and lots of people can become baffled about what to do. A good information repository can both help you carry out the things that you need and learn how the hosting service functions in general.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting packages that we are offering come with a detailed knowledge base where you can find all you should know with regard to your web hosting account. Whether you are intending to set up a brand-new database, to forward a domain name by means of an .htaccess configuration file or to create an email address on your computer or telephone, you can simply read our step-by-step help articles and all the information that you need will be there. When you go to a particular section of the Hepsia hosting Control Panel, you’ll see articles that are related to the functions that can be accessed through it. In case you’d like to see the full article archive and get familiar with all the features that Hepsia offers, or only to read generic information about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to encompass any predicament that you could stumble upon, but in case you do not find the info that you’re seeking, you can always get in touch with us, as our support team representatives are at your disposal 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting packages, will allow you to access the elaborate online support documentation that we’ve prepared for you. The articles contain generic info on our hosting services, educational tutorials about the various functions that you can use, plus troubleshooting instructions that can help you fix common issues that you could confront. The topics that we have included encompass just about everything, from easy things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a certain Control Panel section will always be available in the right corner of the page that you’re on, whereas the whole article collection can be accessed through the dedicated Help section.